In the design phase we visit the site and perform a survey, in which we note specifications, take measurements and pictures then tie all the information in with floor plans/design layouts.
From a technical perspective, we perform a WiFi site survey and RF spectrum analysis using the latest, most advanced equipment available. The information gained from this technical survey is then overlaid on top of any plan/design data so we may visualize how signal will travel and where potential interference may come from. In indoor scenarios such as commercial and residential buildings, our software even has the ability to visualize signal bleed-through between floors and exterior walls.
Combined, all of this data allows us to be extremely precise in our deployment, ensuring we keep costs low and performance high by installing the proper amount of equipment for each individual project.
In the deployment phase, we install all of the necessary equipment for the project. Efficiently and successfully deploying a large scale WiFi network in a timely fashion is no easy feat, but by providing a completely turnkey solution we are able to do just that.
Apart from design, deployment and support we take care of everything, from supplying the necessary equipment and working with vendors to scheduling and assisting in the install of data lines. We control the entire process from start to finish, leaving nothing to outside parties and ensuring we are able to hit the deadlines and milestones we set. Thanks to our vast array of experience and advanced equipment we can tackle any deployment scenario.
Our services do not end after installation. We constantly strive to offer the best support to our clients and ensure our networks are fully utilized. Through an extensive and user friendly knowledge base and online support system as well as a 1-800 accessible phone support line we are able to provide the best support in the business.
A unique feature of our support process is our ability to be pro-active. Where other providers will wait for the client to call with an issue, our automated systems constantly monitor and maintain themselves - alerting our operations center whenever there is a slowdown or outage. We are then able to proactively fix the issue and many times resolve it before a client is able to notice or becomes aware of the problem.
In the rare cases where we cannot resolve an issue nearly immediately, our redundant and self-healing mesh WiFi systems will automatically fix themselves: temporarily rerouting internet traffic and increasing output to compensate for the outage.
Remote, Multi-Admin Management Multiple administrators can login and manage your network at the same time, using just a web browser.
Sophisticated Map View Drag and drop your nodes onto a detailed geographical map. DSLMi uses Google Maps, so your maps are constantly up to date. Map and satellite views are available.
Real-time Network Visualization View the routes between your nodes and users currently on the network. Quickly see nodes' uptime state, enabling you to identify trouble spots quickly. Drill down on specific nodes to get more detailed data. Troubleshoot problems by testing to see whether nodes are alive. Run real-time latency and bandwidth tests from a node to the gateway to determine the quality of the connection.
Automatic Alerts Receive an email when there is a significant network event, such as a node going offline, a gateway connection failing, or nodes coming back online. Since the management system is hosted, you don't need to worry about software updates and patches. In addition, DSLMi provides automatic, over-the-air firmware upgrades to your access points in the field.
Historical Reporting Get detailed reports on your network's performance, uptime, and usage. Sort data by user, device, and other factors. Visualize data with graphs and reports. Identify nodes with intermittent connections that need attention. Export statistics and usage to XML for analysis in Excel or other data processing applications.
Security Protocols DSLMi supports industry-standard WEP and WPA encryption and authorization protocols.
Access Control You can manage access to your network in a number of ways, including by username, MAC address, or WPA key.
Bandwidth Shaping DSLMi systems include an integrated bandwidth shaping engine. You can set upload and download limits for different groups of users. Unlike most bandwidth shaping tools, which require all traffic to be routed through a central location, DSLMi's system is distributed at the edge of the network. You get improved performance and the ability to use heterogeneous backhaul connections.
Multiple SSIDs Create multiple SSIDs for multiple tiers of service. For example, use one for private access and one for guest or public access.
Secure Guest Access DSLMi gives you everything you need to easily and cost-effectively offer wireless network access to your guests and visitors. Your guest network can be a stand-alone network or another virtual network (with a separate SSID) on your existing DSLMi network. Guest access speeds can be limited to ensure fair access in high-traffic areas. With Captive Portal select the first page that users see, and customize it based on a number of pre-defined templates or using your own custom HTML. No complex re-routing system required.